Contact Us
At R Staar LLC, we are committed to providing reliable customer support and high-quality vape hardware, pod systems, and accessories. Whether you have questions regarding an existing order, adult age verification, shipping logistics, or product details, our support team is available to assist you.
Get in Touch
- Company Name: R Staar LLC
- Store Name: R Staar Vape (rstaarvape.com)
- Registered Business Address:
6 RIVIERA DRIVE
LATHAM, NY 12110, United States - Customer Service Phone: +1 (518) 872-8711
- Official Support Email: contact@rstaarvape.com
- Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed
Customer Support & Compliance Inquiries
For order updates, returns, or technical inquiries, please email us directly at contact@rstaarvape.com or submit the contact form below with your full name and order ID. Our standard response time is within 24 to 48 business hours.
- Age Verification Policy: All sales on rstaarvape.com are strictly limited to verified adults aged 21 and older. If additional documentation is required to clear your age gate or checkout verification, our compliance department will reach out via email.
- Shipment & Tracking: Once an order is processed, carrier tracking updates are emailed directly to the address provided at checkout. Adult signature (21+) with valid ID is mandatory upon delivery.